Topics:
UX (User Experience) Design
Personas
Non-Directed Interviewing
Activity Models
- Structure
- Visualization
Book Recommendations:
The Inmates are Running the Asylum
Design of Everyday Things
About Face
Don't Make Me Think
Two Approaches in UX:
P.E.T. - Persuasion, Emotion, Trust
Usability - does the UI meet expectations, follow the mental model (not implementation model)?
(UX does not equal graphic design. Think about _who_ the application is for, the business it enables.)
1. Activity Theory: en.wikipedia.org/wiki/Activity_theory
2. Mental Model: en.wikipedia.org/wiki/Mental_model
Text overview of the graphic:
Personas lead to
Product Features and Principles, which guide
Non-Directed Interviews, which generate
Activity Models, which combine with Personas to build
User Stories.
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